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PRIVACY POLICY

Frogway – Privacy Policy

Last updated: 9 November 2026

This policy explains what information the mobile game Frogway ("the app"), made by Elblasy Studio ("we", "us"), collects on Android and iOS, why, and the choices you have.

The short version

  • You don't need an account, and we never ask for your name, email, phone number, contacts, photos or precise location.
  • Your game progress and settings are saved only on your device.
  • The app is free and shows ads through Google AdMob. It uses Google Firebase to count how the game is played and to report crashes.
  • Where the law requires it (for example in the EU, UK and some US states), we ask for your consent before ads are personalised, and you can change your choice at any time in the app's Settings → Privacy options.

1. Information stored on your device

Levels completed, stars, best times, hints, the frog you picked, and your sound, music and haptics settings are stored locally on your device. We do not receive this information. Uninstalling the app deletes it.

2. Information collected by third-party services

The app uses the following Google services, which collect some information automatically from your device:

Google AdMob (ads)

What it collects: Advertising ID (Android) or IDFA (iOS, only if you allow tracking), IP address, device model and OS version, language, approximate location from the IP address, and how you interact with ads.

Why: To show ads, limit how often they appear, measure them and prevent fraud. Ads are personalised only if you consent.

Firebase Analytics

What it collects: An app instance ID, device model and OS version, country, app version, and gameplay events such as starting, finishing or failing a level, hints used and the highest level reached.

Why: To understand which levels are too hard or too easy and to plan new levels and updates.

Firebase Crashlytics

What it collects: Crash reports: the error and its stack trace, device model, OS version, app version and an installation ID.

Why: To find and fix crashes.

This information is not used to identify you by name. Google processes it under its own policies: Google Privacy Policy, How Google uses information from apps that use its services and Firebase privacy information.

3. Update check

When the app opens, it asks Google Play (on Android) or the App Store (on iOS) whether a newer version is available, so it can ask you to update. We do not send any personal information in this check.

4. Consent and your choices

  • Ad consent: where required, a consent message (Google's User Messaging Platform) appears the first time you open the app. You can change your choice later in Settings → Privacy options.
  • iOS tracking: on iPhone and iPad the app asks for permission before using the IDFA. If you choose "Ask App Not to Track", ads are not personalised with it. You can change this in iOS Settings → Privacy & Security → Tracking.
  • Android advertising ID: you can reset or delete it in your device's Settings → Google → Ads (or Settings → Privacy → Ads).
  • Deleting data: uninstalling the app removes everything stored on your device. To ask for analytics or crash data linked to your installation to be deleted, contact us (see below).

5. Children

Frogway is a general-audience puzzle game and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the app, contact us and we will delete it.

6. Data retention and security

Analytics data is kept for the period set in Google Analytics (up to 14 months), and crash reports for up to 90 days. Data sent to Google is encrypted in transit. We do not sell your personal information.

7. Your rights

Depending on where you live (for example under the GDPR in the EU/UK or US state privacy laws), you may have the right to access, correct or delete your data, to object to or restrict its processing, and to withdraw consent. Contact us to use these rights.

8. Changes to this policy

We may update this policy when the app changes. The date at the top shows the latest version.

9. Contact

Elblasy Studio
Website: elblasy.com
Email: app@elblasy.app